Cloud Telephony
for UAE businesses
system in one flexible platform
- Unified business telephony
- Enterprise-level visibility & control
- Built for UAE telecom
- Trusted by 600+ businesses across UAE and GCC
Everything your business needs
for modern telephony
Transform how your business
handles calls
How CallGear Virtual PBX
manages every call
Everything your teams need to communicate smoothly
The core telephony system powering your entire business communication
- Smart internal & external routing
- Internal extensions (short numbers: 101, 102…)
- Multi-office communication
- Mobile & remote worker support
- No on-premise hardware required
Automated logic that sends each call to the right team or employee instantly
- Schedule-based rules (work hours / holidays)
- Workload & availability routing
- Priority groups & skill-based routing
- Call queues with announcements
- Backup & failover routes
Full visibility and control over every inbound and outbound interaction
- Automatic call recording
- Call history & searchable logs
- Supervisor dashboard (live statuses, queue lengths, real-time KPIs)
- SLA, missed call breakdown, agent activity monitoring
- Daily/weekly reporting
Tools to handle high call volumes and improve customer experience
- Callback (automatic return of missed calls or web requests)
- Auto Dial-Out for outbound campaigns
- Queue-based call distribution
- Call center monitoring tools
Data-driven visibility to optimize performance and decision-making
- Call volumes & peak periods
- Queue performance metrics
- Agent performance & status reports
- Conversion-impacting indicators
- Business-wide telephony reports
Integrates with your existing
workflow
Calls, recordings, and analytics appear where your team already works. CallGear syncs with:
Trusted by 600+ companies
across UAE and GCC
Pricing Plans
Upgrade anytime as you grow.
AED 555 for 3 users / month
Leave a request
setup and recommend a tailored PBX configuration for
your business.
Get your tailored inbound call strategy
FAQ
Yes. CallGear is used by small teams and high-volume contact centers alike. You pay only for the users you need and scale as your operations grow.
Yes, routing rules, IVR, queues, schedules, and scenarios are fully customizable.
Yes. We train your team to work confidently with the system, understand the interface, and control key processes from day one. Training is included.
Yes. CallGear is used by small teams and high-volume contact centers alike. You pay only for the users you need and scale as your operations grow.
All data is stored in the UAE in secure infrastructure with restricted access, encryption, and role-based permissions. Full security and full compliance with UAE requirements.
Yes. CallGear is used by small teams and high-volume contact centers alike. You pay only for the users you need and scale as your operations grow.
Yes. We support HubSpot, Zoho, Salesforce, Bitrix24, Dynamics, and custom API integrations. Calls, recordings, and analytics sync automatically into your CRM.
Yes. Your team can handle calls from the office, home, or any location. One unified communication system for any working model.
Most companies see:
- fewer missed calls
- accurate routing to the right departments
- improved service quality
- full visibility into every conversation and process
The impact is noticeable within the first weeks
Yes. You get 24/7 support, a dedicated specialist, and ongoing assistance with scenario optimization and quality control. We’re always available — no waiting, no silence.
Get a Demo
You can also agree on a convenient time for a web demo of our service.
Choose the number of employees who will use telephony
Choose the industry in which your company operates
Choose your CRM
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