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CallGear is a virtual business telephony with advanced marketing and sales solutions
Transparent, scalable communication system
CallGear makes your call processes smooth and transparent. Get a 360-degree view of your business processes with our automated dashboards.
Business gets a complete picture of all calls both inbound from customers, and outbound from your agents.
Easy integration with your CRM
Get an irreplaceable business sales tool by linking your telephony and CRM into a single system.
Collect the entire history of communication with a client in a contact card. Get inbound call notifications and recall previous interactions quickly. Call clients directly from your CRM.
Use our open API if you need to exchange data with a highly specialized software.
Multi-channel attribution
Often, customers with completely different requests come from the same landing page. With CallGear, you can retrace the steps of each customer’s journey.
Learn exactly where your phone leads are coming from: Google, Facebook, a billboard next to your service, a magazine ad, whatever it is, learn, adjust, and grow.
Using this data, you can visualize the value of each marketing channel. Scale the ads that generate the most profit, and cut wasted spend on those that don’t.
One step ahead of competitors
One of the most common pains for marketers is the time it takes to respond to requests. Investing in quality traffic is a waste of money if it takes too long to process your leads.
Our callback feature initiates a new outbound call to your customer as soon as the contact form on your website is filled out. They’ll receive a call in less than 30 seconds! Stop losing potential customers because no one is answering their inquiry on time.
Excellent customer service
In a highly competitive market, it’s crucial to establish a personal relationship with your prospect.
The Responsible Agent Feature connects a potential client to the same employee every time they call. This not only builds trust, but ensures that the conversation keeps moving forward, picking up exactly where it left off the last time.
With CallGear, you can easily monitor the quality of communication between agents and clients. Track data and listen to call recordings to study both your employee’s and the customer’s behavior. Then, train your staff accordingly.