CallGear is a set of tools for effective telephony, quality marketing and professional handling of inbound customer calls.
Some of our killer features
In a highly lucrative industry, whoever reaches back out to a potential client first, has the best chance of converting them into a customer.
The Web Form’s Auto Callback is a tool that allows you to automatically initiate a new outgoing call from your company to a potential customer within 30 seconds after the visitor completes a contact form on your website.
Since the conversation is initiated by the system, all conversations are recorded and stored in CallGear for further analysis and data.
Call tracking is a service that shows you exactly where your phone leads are coming from.
In our dashboards, we will show if the potential client came from online ads like Google or Facebook, offline ads like a billboard or newspaper, or anything in between.
Your manager’s relationship with a potential client is a complex process that can take several weeks or months to establish.
But without the right statistics and conversation analysis, checking the quality of a manager’s work is often difficult.
How many calls are they taking per day? What is their success rate? Which sales pitch works best?
With CallGear, you can track all of this information, and listen to every call record to study both your employee’s and the customer’s behavior. Then, train your staff accordingly.
Auto callback for missed calls is a function that automatically generates a call to your manager, and then connects them to a potential client.
All you need to do is set the rules for the auto-call feature in the interface. Once that’s set, CallGear will do all the work.
All conversations are initiated by the system, so they are all recorded and saved.
This functionality is relevant for a complex structure of offices and departments. Companies in the automotive industry have many different facets: car services, sales, new cars vs. used cars.
These customizable scenarios will allow you to correctly distribute traffic to the right department whenever a call or request is made.
Save time for both your business, and the caller.
Buying a car is a BIG deal to most, so it’s important to establish a personal relationship with your prospect.
Our Personal Manager feature connects a potential client to the same employee every time they call. This not only builds trust, but ensures that the conversation keeps moving forward, picking up where it left off the last time.
Often, customers with completely different requests come to you from the same advertisement.
But let’s be real, the customers buying a car are significantly more valuable to you than the customers who need service on their current vehicle.
You need to understand which ad channels generate the MOST profit, so that you can focus your ad spend on the best performing platforms.
Using the Tagging functionality, you can get in-depth insights into the sources your clients are calling from.
Companies in the automotive industry often use a highly specialized software in their work. Process automation and data synchronization are a significant competitive advantage.
CallGear has native integrations with popular CRMs and marketing management services, so you can analyze your data in one place, without having to jump back and forth between platforms.
And the use of our open API will help your business systems instantly exchange data and remove restrictions associated with manual labor.
Learn about your callers, customers, and ads, in one easy-to-use dashboard.
Leave a request and we will answer any questions you may have, or provide a demo of our services catered to your business!
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