Analyze every aspect of your communication process.

How many calls do managers make per day? How many calls do you miss every week? How long do clients wait to speak with an operator?

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Analyze every aspect of your communication process. Get Demo

Statistics and Reporting are a set of tools that allow you to get in-depth data on every phone call to and from your business. Get detailed information using parameters like: “operator name,” “customer phone number,” “date of call,” “call duration,” “call status: received or missed,” whatever is important to YOU.


Any phone call can be listened to or downloaded for further observation. Track calls for a specific employee or for the entire office. Make informed business decisions regarding sales pitches, customer service, and much more.

Some of our killer features

Hire and Monitor Employees from Anywhere

The world is changing rapidly. Remote work is becoming more and more commonplace for many businesses.


But don’t fret, with our reporting tools you can retain full control over the work of your employees in any remote work environment.

Hire and Monitor Employees from Anywhere

Hire and Monitor Employees from Anywhere

Find the Truth in any Call

Are you unable to track how many phone calls your managers actually take per day? Are you unsure if they’re giving the right sales pitch?


With CallGear you can not only track every single call your manager makes, but you can listen to, analyze, and improve their call practices.

Find the Truth in any Call

Find the Truth in any Call

Complete Calls Log

View your entire history of phone calls in one window.


Our dashboard allows your team to check and monitor their work, study call data and customer behavior, improve communication processes, and most importantly, increase your sales by learning what works best for your business.

Complete Calls Log

Complete Calls Log

Phone Call Distribution Report

Phone Call Distribution Report

The report presents data that you can view in various, convenient for you, sections.


For example, you can sort them by duration, waiting time for a customer’s response on the line, the fact of an employee’s response, by the number from which (or to which) they are calling, hours and days, distribution scenario.


This information is detailed by specialists, departments and the company as a whole.


Using the report, you can evaluate the quality of processing calls, find problems when receiving calls and ways to eliminate them. For example, is it worth making changes to the staff, how best to distribute the workload, and whether the advertising strategy needs to be revised.

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