Get accurate call metrics from your entire team, both in-office & remote.

Make sure your employees are completing their tasks properly.

Get Demo
Get accurate call metrics from your entire team, both in-office & remote. Get Demo

Benefits of using a Virtual PBX:

Find out how many calls (and minutes) each sales person makes per day.
Record and analyze every telephone conversation to assess the quality of your employees' work.
Use a single telephone service provider across every country you do business.

Virtual PBX (VPBX) is a call management system that works entirely over the Internet. The system does not require any additional equipment or complex installations.


A Virtual PBX makes the work of your employees completely transparent, so your business can discover the most effective sales strategies and increase conversions.


A VPBX system can be connected in just a few hours!

What does VPBX include?

Call Recording

Record, store, and analyze conversations with your customers.


You can then listen and download any conversation in your personal account.
You can assign different access to this data to different groups of employees


Use this data to better understand your customers.

Call Recording

Call Recording

Call Routing

Set up the optimal call handling scenario for your business.


No matter who or where the call is coming from, connect customers to the right person, at the right time.

Call Routing

Call Routing

Voice Menu (IVR)

Distribute calls to whomever, wherever, with our Interactive Voice Menu (IVR).


Add a greeting or informational message while the caller waits for a response.


Save time by giving the client the opportunity to choose the right specialist for them.

Voice Menu (IVR)

Voice Menu (IVR)

Outbound calls from your office phone, wherever you are.

Our system allows monitor your team even if they work from outside of the office.


You have real time employee activity report available in your account. Use this data to manage your workflow.

Outbound calls from your office phone, wherever you are.

Outbound calls from your office phone, wherever you are.

Global Local Presence.

Help international visitors get in touch with you by displaying their local number.


This will help you convert more international visitors into potential customers.

Global Local Presence.

And even more:

Call Logs & Data

Virtual PBX provides accurate and detailed information about phone calls. You can view and analyze the data for a specific employee or client.
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Call Logs & Data

Speech Analytics

This feature converts voice to text. Save time on conversation analysis by reading dialogue transcriptions.
Read More ⟶

Speech Analytics

Real Time Notifications

Set up notifications for any events that affect business performance, whether it’s a missed call or a conversation with a VIP client.
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Real Time Notifications

Statistics
and Reporting

Analyze data on calls and employees. Display important metrics in our easy-to-use dashboards.
Read More ⟶

Statistics
and Reporting

Call Queue

If the number of simultaneous calls exceeds the number of operators, then the clients are put in the queue and will wait for the next available operator.
Read More ⟶

Call Queue

Whisper Message

Automatically greet an inbound caller and provide any information necessary before speaking to an operator.
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Whisper Message

Integrations

Automatically exchange call data with your CRM.
We have integrations with the following systems:

Integrate with Hubspot
Integrate with Zapier
Integrate with AmoCrm
Integrate with Bitrix24
Integrate with Zoho

Our clients
worldwide

Over the long history of our work, many companies in various industries have become our clients, including such from the Automotive as BMW, Volvo and Range Rover. We hope to become a reliable partner for your business as well.

Reviews

I feel like our company is getting big box value with small business support.

Callgear has been operating for over 15 years across countries and industries. We are proud that we have achieved improvements for our partners. We hope to become a reliable partner for your business as well.

15

years we are
on the market

21

countries
of presence

15 000

satisfied
clients

150 000

successful calls
per day through us

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Leave a request and we will answer any questions you may have, or provide a demo of our services catered to your business!

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