Keep every conversation easily accessible with Chat History
Ensure all chat records remain accessible
CallGear provides a comprehensive log of all customer communications, securely stored and accessible in one centralized system.
Whether you’re tracking past conversations, conducting audits, or analyzing interactions for training, Chat History gives you complete visibility over every message.
Engage with customers
on their preferred
messaging platforms
Secure and retain all chat interactions
Even if an employee deletes chats on their end, CallGear securely stores the entire chat history in the system.
This guarantees that all customer interactions are preserved for future reference, audits, and compliance, ensuring a reliable record of communication.
Why Chat History is essential for your
business
Secure storage
All chats are securely stored in the system and can be shared across departments to ensure everyone is on the same page
Easy retrieval
Access past conversations to provide context-aware support and resolve issues faster
Compliance and auditing
Maintain accurate records for compliance, audits, and quality assurance
Training and development
Analyze chat histories to identify trends, customer preferences, and areas for improvement
More amazing features for your business
More amazing features for your business
