Analyze conversations
Improve your managers' work performance
Improve sales scripts
Have a history of communication with your clients
Listen, download, and/or delete phone conversations in your CallGear dashboard. Give limited or unlimited access to specific employees or departments. Forward some or all transcriptions via e-mail.
Depending on the chosen tariff plan, files are available in your 'Personal Account' from 7 days to 1 year. We recommend storing them for three months, as most companies find this to be a sufficient amount of time (do not forget to download individual files needed for training).
Record conversations automatically or manually, for any number. You can also enable automatic or manual recording during the call.
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