Phone Call
Recording
Receive all call records
and conversation transcriptions in real-time
Free 14-day Trial
Analyze conversations
Improve your managers' work performance
Improve sales scripts
Have a history of communication with your clients
How it works
Listen, download, and/or delete phone conversations in your CallGear dashboard. Give limited or unlimited access to specific employees or departments. Forward some or all transcriptions via e-mail.
Depending on the chosen tariff plan, files are available in your 'Personal Account' from 7 days to 1 year. We recommend storing them for three months, as most companies find this to be a sufficient amount of time (do not forget to download individual files needed for training).
Record conversations automatically or manually, for any number. You can also enable automatic or manual recording during the call.
The benefits of using Call Recording
Analyze
customer needs & behaviorsTrack
quality of callsTrain
employees & call handlersLike any other tool, Call Recording is available on any Tariff Plan
Start Free 14-Day Trial
You can use our Speech Analytics Tool to automatically
translate recorded calls into text. Process data more
efficiently and with greater speed. More details here
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