Call Centre
software for
business with AI
analysis
Cloud PBX with built-in AI insights to
help your team answer faster, control
call quality, and stop losing customers
help your team answer faster, control
call quality, and stop losing customers
Special Ramadan Offer
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Connect CallGear Cloud PBX and get AI call analysis as a gift.
Everything you need to keep
inbound calls under control
Instant connection
Customers reach the right agent from the first attempt without transfers or waiting.
Full visibility
Every call and recording is tracked. The full conversation history stays in one place.
AI call analysis
The system analyzes every call, detects issues, evaluates quality, and highlights risks.
Operational efficiency
Calls are automatically routed to the right employees based on predefined rules.
Scalability
The system grows with your team and call volume without overload.
Align call workflows
with your business goals
Virtual PBX (Cloud PBX)
AI Call Assessment (AICA)
- Call distribution by agent / department
- Call queue and routing rules
- Call recording and communication history
- Call & agent performance statistics
- Missed inquiry control
- Automatic analysis of 100% of calls
- Communication quality and script compliance evaluation
- Risk detection (negativity, conflict, customer loss)
- Key conversation moments highlighted
- Critical call alerts
Challenges in managing
inbound calls
A business loses money when
CallGear solves it with a system
The customer can’t get through and goes to a competitor
Sales managers are overloaded and calls are routed chaotically
Missed inquiries go unnoticed
Management has no clear visibility into service quality
Quality control turns into hours of manual call listening
Routes calls automatically
Records 100% of conversations
Tracks and controls missed inquiries
Uses AI to assess call quality
Helps manage the process through reports and alerts
How CallGear works
We connect your business number and activate CallGear Cloud PBX
We set up call routing rules
Your team handles calls as usual
AICA analyzes every conversation
All calls are automatically recorded and stored
You receive reports, quality scores, and alerts
Clear value for every team member
CEO
Sales Team
QA
- Full visibility into who handles calls — and how
- Revenue loss control (missed inquiries don’t go unnoticed)
- Higher sales quality without micromanagement
- Fewer missed calls
- Faster response to inbound requests
- Clear growth insights: what exactly to improve in conversations
- Structured quality control without manual call listening
- AI-based evaluation of script compliance
- Quick review of critical calls through alerts
The system works inside your CRM
CallGear integrates with your CRM and automatically logs call outcomes — so nothing gets lost and results don’t depend on manual input.
The client profile is updated automatically with:
customer number, call date, and duration
assigned agent and call status
tags / outcome
recording link
AI quality score and key call highlights
Trusted by 600+ companies
across UAE and GCC
CallGear is chosen by businesses that value control, transparency, and operational stability.
Real Estate & Development
agencies
brokers
property management companies
Business Services
licensing
consulting
customer support teams
Education and Services
schools
courses
customer support teams
Pricing Plans
Pay only for the users you need.
Upgrade anytime as you grow.
Upgrade anytime as you grow.
Plans start from
AED 555 for 3 users / month
AED 555 for 3 users / month
Manage calls without getting distracted
Leave a request, and we’ll show you how CallGear keeps inbound calls fully under control.
Connect CallGear Cloud PBX and get AI call analysis as a gift.
Get a Demo
After completing the form, a CallGear representative will contact you and answer any questions you may have.
You can also agree on a convenient time for a web demo of our service.
You can also agree on a convenient time for a web demo of our service.
Question 1/3
Please answer these questions so that we can provide you with a more personalized offer.
Choose the number of employees who will use telephony
Question 2/3
Choose the industry in which your company operates
Question 3/3
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