Virtual Phone Lines as a Modern Business Tool


Digitalization has become a part of everyday life, and this can be said about every area of our lives, including phone calls. Virtual phone lines are actively used by different companies, as it is a convenient and affordable way to stay in touch with customers. If you are thinking about switching to a virtual phone number for your company, this information will be useful to you.



Virtual phone lines for businesses

A virtual phone line is the type of phone number that makes it possible for users to redirect their calls to a specific device, IP address, or another number with the help of cloud technology. These phone numbers are not connected to an area of the country and exist independently of any region. It is an online number in its essence, so there is no device to which a phone number is tied. With the help of this tool, you get a lot of customization opportunities and flexibility for you or your employees to work from any part of the world.

With a virtual phone number, you need to have a stable Internet connection, as this is the foundation on which this system works. One of the most useful things about this solution is that you can even switch from one device to another in real-time, seamlessly. In today’s world, a virtual phone line is a solution that will save you money and surprise you with its convenience. Thanks to its diverse features, it allows you to grow your business and connect with customers on a whole new level.

Advantages of a virtual phone line

Whether you have a small business or a large company, virtual phone numbers can boast a large selection of useful functions. When you choose a trustworthy service provider, such as CallGear, you can be confident that you get the most up-to-date solutions for your business. This includes voicemail set up, call analytics reports, whisper messages, call tracking, call recording, and much more.

Some of the main advantages of choosing CallGear to get a virtual phone number include:

  • Distribution of calls

Large companies that have several offices can surely benefit from the distribution of calls that can be accessed by using a virtual phone number. You can easily redirect an incoming call to another device so that a specific person can pick up the phone. This can be done in a matter of seconds using a convenient interface.

  • Receiving calls from any location

As mentioned previously, not being tied to a specific area is one of the greatest advantages of virtual phone lines. You can answer calls regardless of where you are and what device you have. Even employees working from home can contribute to phone conversations without any issues.

  • No special hardware is required

Companies can save a lot of money on their phone systems by switching to virtual phone lines. You don’t need to spend large sums on special equipment and maintenance, as all phone calls will be digital.

  • Local phone numbers are available

For a lot of companies, it is important to show that their business is located in a specific area of the country. To achieve this, you can use virtual phone numbers with particular codes. This will not only increase the trustworthiness in the eyes of customers but will also reduce costs on incoming calls for customers.

  • Marketing strategy integrations

Virtual phone lines can be successfully used for analytics and statistics. You can see a lot of useful information for your business with the help of these systems, which is something that cannot be said about standard landlines. The possibility of integration with CRM systems increases the likelihood that your marketing campaigns will be successful.


Is it possible to retain a phone number after switching to a virtual one?

Yes. The majority of service providers, such as CallGear, allow you to convert a phone number you already use and turn it into a virtual equivalent. You won’t ever have to worry about losing customers that already know your number.

What is the process of getting a virtual phone number?

With how widespread this technology has become, getting a virtual phone number is as easy as it gets. All you have to do is find a reliable service provider, choose a plan and the additional features you need, and the set-up will be completed for you. Your only task is to provide information to a provider regarding what type of phone numbers and services you need.

Are virtual phone numbers long?

A lot of people who are not familiar with virtual phone lines think that these numbers will look different from traditional ones, but this is a misconception. Virtual numbers have the same format as those accepted in the United States. They include 3 digits signifying an area code, and have 10 digits overall. A lot of companies that have a national reach and don’t want to be connected to one area choose toll-free prefixes for their numbers. Such codes may include 800, 833, 844, 855, 866, 877, or 888.

Is it possible to get a virtual phone number in my country?

The availability of this service depends on the providers that are present in your country. There are plenty of companies, such as CallGear, that cover a wide list of countries in which they can offer virtual phone numbers. Contact a provider directly to find out if they serve virtual numbers in your country of business!

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