Virtual landlines completely revolutionized the way many companies approach phone calls. As opposed to physical landlines, virtual ones don’t limit you to a specific location. All you need is an Internet connection and your customer support can connect with clients from any part of the world. Virtual phone numbers become more popular each day, […]
Ensure the Best Communication with Customers in 10 Steps
Keeping in contact with existing and potential customers should be a priority for any business. At the moment, a lot of companies focus on developing their social media presence, which only makes sense because of their popularity. Millions of people use social media sites and apps, such as Instagram, Facebook, Twitter, and others, on a […]
Virtual Phone Numbers: Which Type Is Right for Your Business?
Virtual phone numbers have become a part of the corporate world thanks to their affordability and easy setup. Companies that are concerned with the quality of their customer support pay a lot of attention to how they can effectively communicate with clients. There are numerous providers of virtual phone number systems, including CallGear. If […]
Call Recording: What Are the Advantages for Businesses?
Call recording is not a new practice, as it is a tool that has been implemented by different organizations and companies for many years. The reason for the use of this technology is to earn more profits by learning about the needs and preferences of your customers. But, what exactly is this technology, and […]
0800 Numbers: What Are They and How Do They Work?
Phone numbers can be different depending on a range of factors. One of the common categories for companies includes 0800 numbers, as they allow businesses to offer free phone calls to their customers. The vast majority of large organizations, both businesses and charities, have these numbers so that people can reach them easily without […]
GDPR and How to Legally Record Calls in the UK
Call recording is one of the most useful features for any company. Phone calls are inevitable and using the information you get from your existing and potential clients can help give your business a significant boost. When it comes to the UK, there is a lot of confusion regarding GDPR and other laws that […]
Call Recording and Consent for Companies: Does It Matter?
The topic of call recording is quite a complex one, as regulations regarding this technology differ depending on states and countries. Call recording may be completely legal in your particular state, but the adjacent state may have different rules. Marketing teams of companies can benefit greatly from recording their conversations with customers, so it’s […]
Virtual Phone Lines as a Modern Business Tool
Digitalization has become a part of everyday life, and this can be said about every area of our lives, including phone calls. Virtual phone lines are actively used by different companies, as it is a convenient and affordable way to stay in touch with customers. If you are thinking about switching to a virtual […]
Recording Phone Calls for Your Business in the US: What You Need to Know
In the modern competitive business environment, it is important to work on providing the best services to customers. A lot of companies use call recording to their benefit when training their staff, increasing sales, and much more. Before starting to use this tool effectively in your work, it’s essential to know how to use […]
Call Recording for Your Business: The Legalities of This Tool in Different Countries
Improving one’s business takes a lot of knowledge and different tools. One of the most powerful features you can use to bring your business to the next level is call recording. With the help of this tool, businesses can create better marketing campaigns, listen and study requests from their customers, assess the work of […]
Virtual Private Branch Exchange (VPBX) Key Concepts Made Easy
Virtual Private Branch Exchange, aka Virtual PBX or Hosted PBX, is a popular type of business phone system that supplies all the key PBX call features – call routing, call forwarding, voicemail, IVR, automated virtual directory, call recording, call queueing, logging, and more – to subscribers as a hosted service.
What Hides Behind PBX Systems Difficult Concepts Explained Simply
A Short Guide on Creating an Ideal Business Voicemail Greeting
An advanced voice mail system is one of the best business productivity boosters money can buy. Not only does it help streamline all communications with your customers, but it also offers functionality that enhances the cost efficiency of operations across various departments and improves the overall performance of your company.
Tips on How to Make Your Business Caller ID Irresistible for Customers
5 Good Arguments In Favor Of Switching To A Virtual Business Phone System
How to Set Up a Voicemail System for a Distraction-Free Work Environment?
Imagine this: You’re grinding away at work, about to crank out a brilliant idea that could be the quintessence of all the brilliance in the world – and your cell phone starts ringing. Instantly, you’ve lost your concentration, and are left utterly frustrated and unable to decide what to do next – pick up the phone or go back to work and try to catch up.