Arty Dzis joined CallGear in April 2018. The first year of his work, Arty worked on Customer Support, after which he plunged so deeply into our product that he joined the Research and Development team. Arty loves to read smart books, watch interesting movies and travel.

Virtual Phone Numbers: Which Type Is Right for Your Business?

  Virtual phone numbers have become a part of the corporate world thanks to their affordability and easy setup. Companies that are concerned with the quality of their customer support pay a lot of attention to how they can effectively communicate with clients. There are numerous providers of virtual phone number systems, including CallGear. If […]

0800 Numbers: What Are They and How Do They Work?

  Phone numbers can be different depending on a range of factors. One of the common categories for companies includes 0800 numbers, as they allow businesses to offer free phone calls to their customers. The vast majority of large organizations, both businesses and charities, have these numbers so that people can reach them easily without […]

GDPR and How to Legally Record Calls in the UK

  Call recording is one of the most useful features for any company. Phone calls are inevitable and using the information you get from your existing and potential clients can help give your business a significant boost. When it comes to the UK, there is a lot of confusion regarding GDPR and other laws that […]

Virtual Phone Lines as a Modern Business Tool

  Digitalization has become a part of everyday life, and this can be said about every area of our lives, including phone calls. Virtual phone lines are actively used by different companies, as it is a convenient and affordable way to stay in touch with customers. If you are thinking about switching to a virtual […]

Recording Phone Calls for Your Business in the US: What You Need to Know

  In the modern competitive business environment, it is important to work on providing the best services to customers. A lot of companies use call recording to their benefit when training their staff, increasing sales, and much more. Before starting to use this tool effectively in your work, it’s essential to know how to use […]

IP Telephony for Education: How to Handle 27% More Calls to Your Business

If your sales managers are working remotely, how do you know which of them are fulfilling their quota of sales calls per day?

How to 70X Increase in Profits During Pandemic: Online Store Case

During the pandemic, certain products and services are in extremely high demand. And although receiving an abundance of inbound calls is a great sign for your company, the risk of losing these sales due to lack of time and resources increases.

IP Telephony for Medicine: How to Increase the Number of Processed calls by 60% and free your managers’ time by 20%

Often, a clinic employee simply does not have enough time to provide a client with a quality consultation.

Virtual Private Branch Exchange (VPBX) Key Concepts Made Easy

Virtual Private Branch Exchange, aka Virtual PBX or Hosted PBX, is a popular type of business phone system that supplies all the key PBX call features – call routing, call forwarding, voicemail, IVR, automated virtual directory, call recording, call queueing, logging, and more – to subscribers as a hosted service.

A Short Guide on Creating an Ideal Business Voicemail Greeting

An advanced voice mail system is one of the best business productivity boosters money can buy. Not only does it help streamline all communications with your customers, but it also offers functionality that enhances the cost efficiency of operations across various departments and improves the overall performance of your company.

Tips on How to Make Your Business Caller ID Irresistible for Customers

With the obscene amount of spammers, scammers, and all sorts of ill-natured callers out there today, it is no wonder people are increasingly more reluctant to answer the phone when they cannot quickly and reliably identify the caller.

8 Ways an IVR Can Improve and Streamline Your Business Operations

Are you tired of having to answer u a hundred monotonous calls per day from potential customers who keep asking you the same uniform questions? Would you like to make that particular experience more streamlined and time-effective?

4 Smart Ways to Reinvest Money in Your Business to Help It Grow

You have been working extremely hard, pulling all-nighters in the office, never really parting with your phone and laptop in case a client calls to ask a question – all to make sure your business can succeed and thrive.

How to Set Up a Voicemail System for a Distraction-Free Work Environment?

Imagine this: You’re grinding away at work, about to crank out a brilliant idea that could be the quintessence of all the brilliance in the world – and your cell phone starts ringing. Instantly, you’ve lost your concentration, and are left utterly frustrated and unable to decide what to do next – pick up the phone or go back to work and try to catch up.

IP Telephony for Education: How to Automate Reporting and Free your Managers’ time up to 15% per day: Case Study of the Online School “InternetLesson”

“InternetLesson” is an online school that provides remote learning opportunities for grades 1 to 11. The company has a library of video tutorials and school curriculum materials.

Angstrem Case Study: How CallGear Improved Customer Service and Reduced the Number of Missed Calls by 3X

During quarantine, call traffic to the Angstrem online store quadrupled. Due to the pandemic, the call center employees had to work from home, and the company urgently had to rebuild their management and control processes for handling phone calls.

IP Telephony for Education: Call Processing Accelerated by 1.5X, 70% of business saved during crisis. British Academic Center Case Study.

How does connecting advanced virtual telephony to your CRM significantly improve your business?

LEAD-TERRA Case Study: How the right IP Telephony Significantly Improved Call Center Efficiency

A modern call center cannot properly function without cloud telephony. Almost all telephony providers have basic operator control functions, but finding one that goes above and beyond to truly improve your business is a different story.

How does Digital Marketing affect the Home Care Industry in the UK?

Digital Agency Trinity has joined forces with McAlpine Care to launch an aggregator that will improve the way people search for home care agencies for the elderly.

Automating the Sales & Communication Processes of a Federal Business with amoCRM and CallGear

Colleagues from the KIT Consulting integrator shared their story about how amoCRM (a cloud-based CRM system) and CallGear telephony can effectively automate the sales & communication processes of a federal business that opens one new regional office per day.

7 Ways Marketing Agencies in the UAE gain and retain clients with Call Tracking

Call tracking software is a way for companies to understand the ins and out of their business through phone calls.

Integrate CallGear with your Facebook Lead Ads and reduce the cost of phone leads from social ads by 44%

With CallGear, the agency ProContext increased the number of targeted calls for their automotive client, KIA Center Agalat.

Business Setup Providers in the UAE bring in MORE business with Call Tracking

What if we said you can make MORE money on sales… and spend LESS money on marketing? That can’t be right…

Marketing Agencies in the UAE have difficulty succeeding without Virtual PBX

CallGear VPBX is a communication system that allows marketing agency companies in the UAE to manage their entire phone system in one easy-to-use place, without heavy, expensive hardware, and without a headache.

Call Monitoring for Businesses and Call Centers

Should you monitor calls? Find out the benefits of call monitoring and how to use it to increase your profits.

A Comprehensive Guide to Call Center Metrics You Need to Measure

Want to measure the performance of your call center? Here’s a guide on the top call center metrics to measure.

How to Use Call Transcription for Business Growth

Learn how call transcriptions can help you achieve your business objectives and grow your business.

PPC Reporting Like a Pro: A Guide on Key KPIs and Best Practices to Include

In 2017, 7 million marketers invested $10.1 billion in PPC, or pay-per-click advertising. If you’re a digital marketer, you must be managing several PPC campaigns on behalf of your clients.

How to Focus on Actionable Marketing Metrics to Prove Your Value to Clients

As a marketer, you may be great at your job. You generate more traffic, create more leads, and help your clients increase sales. But like most marketers, it might be challenging to prove your value to your clients.

Multi-Channel Attribution: How to Track and Measure Your Customer Journey Effectively

The modern customer travels across a number of touchpoints before they ultimately convert to a lead or sale.

What is PPC Call Tracking and How do you use It – A Complete Guide

PPC, or pay-per-click ads, are extremely effective in driving quality traffic to your business.

Record Calls on Your Phone

Most marketers have realized the importance of call tracking to measure the success of their marketing campaigns.

Does Everyone Need Call Tracking? Let’s check out 9 Types of Businesses That Prove Call Tracking Works!

You cannot undermine the importance of phone calls when it comes to scoring qualified leads. But do you know exactly where your leads are coming from? If you don’t, then you’re the perfect candidate for phone call tracking aka business call tracking.

Call Tagging: 9 Way to Use It in Your Business for Higher Profitability

Call tracking enables businesses to track the success of their campaigns and improve sales. However, that’s not the only thing call tracking is useful for. Call tracking solutions like CallGear offer advanced features like call tagging to enhance your services and marketing efforts.

How to Add a Human Touch to Call Tracking: The Top Tips

Add a human touch to your call tracking solution and get more user engagement. Here’s what you need to do.

Customizing Call Tracking Efforts: Tips to Follow

Hello you have reached XYZ Corp, please wait while we connect you to our customer care executive. The expected wait time is eight minutes. We appreciate your patience.

The CallGear Classroom: Virtual PBX 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

How Call Tracking Helps You Drive More Conversions and Increase Sales

Are you looking to increase your conversions and sales?

The CallGear Classroom: Smart Tagging 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

The CallGear Classroom: Web2Call 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

Call Tracking Analytics: How to Track Offline Calls Using Online Services

Businesses are experiencing a sudden increase in incoming calls from prospective customers.

What is Multi-Touch Attribution? Simple Explanation For Beginners

Every day YouTube hits billions of hours of viewing, while Google receives over 3.5 million searches.

3 Reasons Car Dealers NEED Call Tracking to Bring in More Leads

84% of car dealerships’ inbound sales calls do not get converted into a sale. (IHS Automotive)

Lawyers – Are You Missing out on Leads!? Let’s fix that.

So how much money is your firm investing in marketing? $1000? $100,000!?

What is Call Tracking and How Does It Work?

Let’s face it – you cannot be there to answer your client all through the day.

Why College Admission Offices Need Call Tracking

College recruiting has become one of the most challenging processes in the world.

Restaurant Owners & Managers Need Call Tracking to Survive

60% of restaurants close within one year.
80% of restaurants close within five years.

Calls From 737-874-2833? Find Out Who is Calling!

Are you receiving calls from 737-874-2833 too? It is the most restricted number in the United States.

3 Ways the BIGGEST Realtors in the World Depend on Call-Tracking

Every sales job comes down to people. No matter the hierarchy, no the matter the position, no matter the industry. If you need to close a deal, you need the right person for the job.

Even the Smallest Real Estate Brokers Need Call-Tracking

Although we live in an age where pretty much anything can be ordered online, there are still industries that will forever initiate business over the phone.

3 Reasons Call-Tracking is Important for Vet Clinics and Pet Services

You take care of animals. You are literally a lifesaver. And your team is one of the best in the business.

Call-Tracking is the Right Tool to Evaluate Online Campaign Performance: Listen up Digital Marketing Agencies.

We’ve all been in the same position: So much to do, so little time.

How Call Insights Make Business Owners Happy

You own a small business. You want to grow. You need to grow. So, you spend thousands of dollars on paid search advertisements and BOOM!