Case Studies

Fitness Holding case study IP telephony for a franchise: in 2 days, we moved a network of fitness clubs over to a single control and analytics system

What does it take to centrally manage a franchise network? How do managers track telephone sales and advertising source performance?

IP-telephony for Online Stores: We provide high-quality communication and flexible call distribution scenarios

How do customers communicate effectively with an online store? It starts with a stable telephone connection and a fair distribution of workload amongst your employees.

IP Telephony for Education: How to Handle 27% More Calls to Your Business

If your sales managers are working remotely, how do you know which of them are fulfilling their quota of sales calls per day?

How to reduce the number of lost calls to zero and increase the number of customer calls by 21%

How do you reduce the number of missed calls to your business if your total number of incoming calls keeps growing?

How to 70X Increase in Profits During Pandemic: Online Store Case

During the pandemic, certain products and services are in extremely high demand. And although receiving an abundance of inbound calls is a great sign for your company, the risk of losing these sales due to lack of time and resources increases.

Virtual Business Phone System for Car Dealerships: How to boost sales 2x

How do you successfully master a market segment that is fundamentally new? The key is to build a close relationship with your customers by using effective communication strategies and in-depth analytics.

IP Telephony for Medicine: How to Increase the Number of Processed calls by 60% and free your managers’ time by 20%

Often, a clinic employee simply does not have enough time to provide a client with a quality consultation.

IP Telephony for Construction: How employees began to work 3X more efficiently: Case “SK Sky”

The main problem of any business that uses telephone communication is missed calls. When it comes to quality of service and high conversion rates, there’s nothing more important than picking up that phone and having a fast response time.

IP Telephony for Education: How to Automate Reporting and Free your Managers’ time up to 15% per day: Case Study of the Online School “InternetLesson”

“InternetLesson” is an online school that provides remote learning opportunities for grades 1 to 11. The company has a library of video tutorials and school curriculum materials.

IP Telephony for Real Estate: How to Increase Call Center Productivity 1.5X without Increasing your Staff – “PIK-Arenda” Case Study

For any call center, it’s extremely important that operators are not idle during work hours. This could result in a negative experience for the client and frustration for the managers.

Looking for a comprehensive call solution? CallGear helped 2M Group reduce communication costs by 28% and ensured control over the work of their employees – 2M Group Case Study

Our partner, 2M GROUP, is an expert in cost automation services. They help many organizations from different industries master modern communication technologies and optimize and automate their business processes.

Angstrem Case Study: How CallGear Improved Customer Service and Reduced the Number of Missed Calls by 3X

During quarantine, call traffic to the Angstrem online store quadrupled. Due to the pandemic, the call center employees had to work from home, and the company urgently had to rebuild their management and control processes for handling phone calls.

IP Telephony for Education: Call Processing Accelerated by 1.5X, 70% of business saved during crisis. British Academic Center Case Study.

How does connecting advanced virtual telephony to your CRM significantly improve your business?

Oazis Group Case Study: IP Telephony for Real Estate. How CallGear and amoCRM Integration Improved Quality of Service by 30%.

When a sales manager is in a more comfortable work environment, they perform better. This may seem obvious, but how do you get your team into that setting?

ALFAPOL Case Study: IP Telephony for Construction Company results in 90% less manual labor, 6X more transactions.

Connecting modern IP-telephony to your business can not only speed up call processing times, but it can also motivate your team to carry out larger-scale improvements for the business.

LEAD-TERRA Case Study: How the right IP Telephony Significantly Improved Call Center Efficiency

A modern call center cannot properly function without cloud telephony. Almost all telephony providers have basic operator control functions, but finding one that goes above and beyond to truly improve your business is a different story.

How does Digital Marketing affect the Home Care Industry in the UK?

Digital Agency Trinity has joined forces with McAlpine Care to launch an aggregator that will improve the way people search for home care agencies for the elderly.

Automating the Sales & Communication Processes of a Federal Business with amoCRM and CallGear

Colleagues from the KIT Consulting integrator shared their story about how amoCRM (a cloud-based CRM system) and CallGear telephony can effectively automate the sales & communication processes of a federal business that opens one new regional office per day.

Integrate CallGear with your Facebook Lead Ads and reduce the cost of phone leads from social ads by 44%

With CallGear, the agency ProContext increased the number of targeted calls for their automotive client, KIA Center Agalat.

Does Everyone Need Call Tracking? Let’s check out 9 Types of Businesses That Prove Call Tracking Works!

You cannot undermine the importance of phone calls when it comes to scoring qualified leads. But do you know exactly where your leads are coming from? If you don’t, then you’re the perfect candidate for phone call tracking aka business call tracking.

The Top 3 Call Tracking Case Studies You Need to Know About

Call tracking offers several benefits, from dynamic number insertion to call recording. Here’s how companies can benefit from using call tracking.

How to Add a Human Touch to Call Tracking: The Top Tips

Add a human touch to your call tracking solution and get more user engagement. Here’s what you need to do.

How Call Tracking Leads to Business Growth – From Digital Marketing Experts

How friendly are you to your customers on the phone? Let’s take a look at how a little bit of call customization can help you do more, easily

Are Your Employees Mishandling Phone Calls? We Can Help!

The numbers don’t lie. 92% of all customer interactions happen over the phone.

7 Words Callers Want to Hear Over the Phone

You may be the greatest marketer in the world. Your ad campaigns draw HUNDREDS of incoming calls to your business every day.

Is It Legal To Record Phone Calls? Call Recording Laws by State Guide

Phone recording might not be as dramatic as it is in the movies, where two FBI agents are cramped up in an old van with high-technology equipment.

3 Reasons Car Dealers NEED Call Tracking to Bring in More Leads

84% of car dealerships’ inbound sales calls do not get converted into a sale. (IHS Automotive)

Lawyers – Are You Missing out on Leads!? Let’s fix that.

So how much money is your firm investing in marketing? $1000? $100,000!?

Calls From +266696687? Here Is Who is Calling!

Have you ever noticed the number +266696687 pop up on your mobile screen every now and then?

Why College Admission Offices Need Call Tracking

College recruiting has become one of the most challenging processes in the world.

5 Problems Small Marketing Agencies Face Without Call-Tracking

If you are a small marketing agency, a local marketing agency, or even a one-person marketing shop, you understand the fear of losing your clients to the ‘big guys.’

Call-Tracking is the Right Tool to Evaluate Online Campaign Performance: Listen up Digital Marketing Agencies.

We’ve all been in the same position: So much to do, so little time.

How Call Insights Make Business Owners Happy

You own a small business. You want to grow. You need to grow. So, you spend thousands of dollars on paid search advertisements and BOOM!