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Guides

A Comprehensive Guide to Call Center Metrics You Need to Measure

Want to measure the performance of your call center? Here’s a guide on the top call center metrics to measure.

PPC Reporting Like a Pro: A Guide on Key KPIs and Best Practices to Include

In 2017, 7 million marketers invested $10.1 billion in PPC, or pay-per-click advertising. If you’re a digital marketer, you must be managing several PPC campaigns on behalf of your clients.

How to Focus on Actionable Marketing Metrics to Prove Your Value to Clients

As a marketer, you may be great at your job. You generate more traffic, create more leads, and help your clients increase sales. But like most marketers, it might be challenging to prove your value to your clients.

How To Score More Phone Leads With A PPC Call Tracking Plan

Did you know that you can get more phone leads with a call tracking solution by using the right PPC strategy? Here’s how.

The CallGear Classroom: Virtual PBX 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

The CallGear Classroom: Smart Tagging 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

The CallGear Classroom: Ad Campaigns 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

The CallGear Classroom: Web2Call 101

Welcome to The CallGear Classroom. Here, we’ll discuss and define call tracking terminology in a fun and simple way.

Call-Tracking on Advertisements Explained – with pictures!

Call-Tracking is HOT right now. Yup, I said it.

Call-Tracking, Web2Call, & Online Chat… Now All-In-One

If you read our first article, How Call Insights make Business Owners Happy, then you understand how important call data is for your company.